Privacy Policy

Maraheb operates the maraheb.me website and related online services, which allow you to browse our menu, create an account, place orders, and contact us.

This page explains our policies regarding the collection, use, and disclosure of personal information when you use our services.

If you choose to use our services, you agree to the collection and use of information in accordance with this policy. Personal information is used to provide and improve our services. We do not sell your personal information.

Terms used in this Privacy Policy have the same meaning as in our Terms & Conditions unless otherwise defined here.

We may collect information you provide directly, including but not limited to:

• Name, email address, and phone number when you contact us or create an account
• Delivery address and order details when you place an order
• Messages and inquiries submitted through our contact form
• Account credentials when you register or sign in (including via email, Google, or Facebook)

When you create an account, we use Firebase Authentication to verify your identity. Depending on how you sign in, we may receive your email address and basic profile information from your authentication provider.

You are responsible for keeping your account credentials secure. You may sign out at any time from the website header.

When you visit our website, we automatically collect certain information your browser sends, which may include your IP address, browser type and version, pages visited, date and time of access, time spent on pages, and other diagnostic statistics. This helps us maintain and improve the service.

Cookies are small files stored on your device that help us recognize your browser and remember preferences.

We use cookies and similar technologies to improve your experience, keep you signed in, and understand how our website is used. You can control cookies through your browser settings; disabling cookies may limit some features of our service.

We may share information with trusted third parties who assist us in operating our website and services, such as:

• Hosting and infrastructure providers
• Authentication services (Firebase / Google)
• Email delivery for contact form messages
• Payment processors when you complete an order (where applicable)

We take reasonable measures to protect your personal information using commercially acceptable safeguards. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Our service may contain links to third-party websites (for example, delivery partners or social media). We are not responsible for the content or privacy practices of those sites. We encourage you to review their privacy policies.

Our services are not directed to anyone under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

We may update this Privacy Policy from time to time. Changes are effective when posted on this page. We encourage you to review this page periodically.

If you have questions about this Privacy Policy or how we handle your data, please contact us at info@maraheb.me or through our contact page.